System Requirements

Desktop Devices & Screen Resolution

Desktop Resolution: 1920 x 1080 Display
Desktop Zoom: 100%
Screen Aspect Ratio: 16:9


Preferred Browser: Chrome (v87 if possible) or Firefox (latest versions, please update browsers)
Supported also: Safari (iOS 16 preferred;15 and 14 are compliant), Edge (latest versions, please update browsers)
IE not recommended

Internet Speed

For Attendees to have uninterrupted access: min. 2Mbps DOWNLOAD speed (Slower speeds can still log on but may experience issues)

For Presenters/Moderators/Host: 10Mbps UPLOAD speed is preferred. Presenters/Moderators/Hosts with slower UPLOAD speeds may incur some issues.

Conduct a speed test here:

Operating System

SUPPORTED – Windows, MAC, Linux

WINDOWS: 10 for Best Experience (Windows 7 is no longer being supported by Microsoft , thus WILL have issues, Windows 8.1 has entered Microsoft Non-Support Window and WILL have issues)

MAC: OS X 10.6 or later

RHEL 5.6 or later, openSUSE 11.3 or later, or Ubuntu 10.04 or later


Please turn off VPN.


Minimum Requirement: Assumed by default is that TCP ports 80 and 443 are open. Some firewall rules only allow for TCP traffic over port 443, make sure that all traffic can pass over this port. If you continue to experience issues, you may need to follow the rest of the rules below.

Best Experience: In addition to the minimum requirements being met, we recommend that UDP ports 1025 - 65535 be open.

Whitelist URLs